The infrastructure behind your website — plain explanations, no tech degree required.
Do I need to know anything technical to own a website?
No. You should be able to update your own content (text, images, blog posts) without any coding knowledge if your site is built on a modern CMS like WordPress, Squarespace, or Webflow. Your developer should provide a brief training session and documentation at handoff. For anything beyond basic content updates, you hire your developer or a support service.
What platform will my website be built on?
The most common platforms are: WordPress (powers 43% of all websites, highly flexible, huge plugin ecosystem, requires monthly maintenance), Webflow (design-forward, visual editor, hosting included), Squarespace or Wix (all-in-one platforms, easy to update yourself, less customizable), Shopify (purpose-built for e-commerce), and custom-coded (maximum flexibility, higher cost, requires a developer for all changes). Each has trade-offs — ask your developer which they recommend for your specific needs and why.
What is a domain name and do I need to buy one?
A domain name is your website address — for example, yourbusiness.com. You register a domain through a registrar like GoDaddy, Namecheap, or Google Domains for $10–$20 per year. You should own your domain in your own name, registered to your own email address. Never let a developer register your domain in their name — if the relationship ends, you could lose it. Your developer will point your domain to your hosting once the site is ready.
Who hosts my website and what does hosting cost?
Hosting is the server space where your website files live. You can buy hosting from providers like SiteGround, WP Engine, Kinsta, or Bluehost, or your developer can manage it for you (often at a markup). Shared hosting costs $5–$15/month and is fine for low-traffic sites. Managed WordPress hosting costs $25–$100/month and is faster and more secure. Enterprise hosting for high-traffic sites runs $200–$1,000/month. Always make sure the hosting account is in your name.
Will my website be secure (HTTPS)?
Yes — all professional websites use SSL (Secure Sockets Layer), which gives you the HTTPS prefix and a padlock in the browser. SSL is now free through Let's Encrypt and is included with most modern hosting plans. Without SSL, browsers show a "Not Secure" warning that drives visitors away and kills trust instantly. Google also gives a rankings boost to HTTPS sites. If a developer is not including SSL, find someone else.
How fast will my website load?
Page load speed directly affects both user experience and search rankings. A well-built website should load in under 2–3 seconds. Speed depends on hosting quality, image optimization, caching, and how much third-party code (ads, trackers, fonts) is loaded. Ask your developer what they do to optimize page speed and ask to see Google PageSpeed Insights scores for their portfolio sites before hiring them.
Will I be able to update my website myself?
If your site is built on a CMS (WordPress, Webflow, Squarespace), yes — you will be able to update text, swap images, publish blog posts, and add new content without developer help. Your developer should build your site with this in mind and train you at handoff. If your site is custom-coded with no CMS, you will need to hire your developer for every change, which becomes expensive quickly.
Can my website handle a lot of visitors at once?
Capacity depends on your hosting plan. Shared hosting may struggle if you suddenly get thousands of simultaneous visitors — for example, from a viral post or a TV appearance. If you expect high traffic or are planning a large marketing campaign, discuss this with your developer before launch. Cloud hosting plans and CDN services (like Cloudflare's free tier) can scale automatically to handle traffic spikes without your site going down.
Can my website integrate with my existing software?
In most cases yes. Common integrations include: CRM systems (HubSpot, Salesforce, Zoho), email marketing platforms (Mailchimp, Klaviyo, ConvertKit), booking tools (Calendly, Acuity), live chat (Intercom, Tidio), social media, accounting software (QuickBooks, FreshBooks), and project management tools. Tell your developer about every tool you currently use so integrations can be planned from the start — adding them later is always more expensive.
What is the difference between a website and a web application?
A website is primarily informational — it presents content, describes services, and allows contact. A web application is interactive — users log in, create accounts, submit data, and the system responds dynamically (think online banking, project management tools, booking platforms, or social networks). Web applications require significantly more development work, security, and infrastructure than websites. If you need custom user accounts, data processing, or complex logic, you are building a web application, not a website — and the cost reflects that.