Knowledge Catalog  ·  ReviewHQ

Everything about
ReviewHQ.

The local review and reputation manager for single-location businesses. How review monitoring works, the smart request-routing gate that keeps unhappy customers private, AI-drafted replies, the embeddable review widget, and pricing — all answered.

16
Questions answered
$39/mo
Flat rate — 14-day free trial, no card
3
Platforms monitored — Google, Yelp, Facebook
Quick Answer
ReviewHQ monitors your Google, Yelp, and Facebook reviews in one dashboard, sends review requests by email and SMS that route happy customers to your public review pages while catching unhappy customers privately first, drafts AI replies matched to each review's tone, and gives you an embeddable widget to show off your best reviews on your own site. It's $39/month with a 14-day free trial — no credit card required to start — plus an Agency Plan for marketing agencies that want to white-label and resell it to clients.
Category 01

What It Is

What is ReviewHQ?
ReviewHQ is a local review and reputation manager built for single-location businesses. It pulls your reviews from Google, Yelp, and Facebook into one dashboard, sends review requests to customers by email and SMS, routes happy customers to your public review pages while catching unhappy customers privately before they post, drafts replies to reviews with AI, and gives you an embeddable widget to show off your best reviews on your own website.
Who is ReviewHQ for?
ReviewHQ is built for single-location local businesses — restaurants, salons, contractors, dentists, auto shops, and similar service businesses — that want more reviews without the risk of an unhappy customer posting publicly. It's also built to be resold: marketing agencies can run ReviewHQ under their own brand for a roster of client businesses.
How does ReviewHQ's review request routing gate work?
When a customer clicks a review request link, ReviewHQ first asks a neutral question — how was your experience — before ever mentioning a review. A 4-5 star answer redirects the customer straight to your Google, Yelp, or Facebook review page. A 1-3 star answer routes them to a private feedback form instead, which emails you the details immediately. The negative feedback never becomes a public review; the business gets a chance to make it right first.
Which review platforms does ReviewHQ monitor?
ReviewHQ pulls reviews from Google (via the Google Places API), Yelp (via the Yelp Fusion API), and Facebook (via the Graph API, using a Page access token you provide). Google's API returns your 5 most recent reviews and Yelp's public API returns 3 review excerpts — both are limits set by those platforms, not ReviewHQ. You can import older or additional reviews manually via CSV or paste for full historical coverage.
Category 02

Features

Does ReviewHQ post replies back to Google, Yelp, and Facebook automatically?
For Facebook, yes — ReviewHQ can post your reply directly using the Page access token you connect. Google's official reply-posting API requires a separate OAuth verification process with Google that's beyond what a simple API key allows, and Yelp does not offer any public API for posting owner replies at all. For Google and Yelp, ReviewHQ copies your AI-drafted or hand-written reply to your clipboard and gives you a one-click link to paste it in — you're never left drafting from scratch.
How does the AI-drafted reply feature work?
Click AI Draft on any review and ReviewHQ generates a reply matched to the review's star rating and tone — warm and specific thanks for 4-5 star reviews, empathetic and non-defensive acknowledgment for 1-3 star reviews. Every draft is fully editable before you send it, you can regenerate it, and you can point the AI at one of your saved reply templates as a style reference. There's also a Draft All button that generates drafts for every unresponded review in one pass.
What is the embeddable review widget?
The widget shows your average star rating and best reviews directly on your own website. You can customize the layout (a single badge or a scrolling carousel), theme, accent color, how many reviews to show, and the minimum star rating to include. It updates automatically as new reviews come in, and you can embed it two ways: a simple iframe, or a JavaScript snippet that renders inline without an iframe border.
What's included in ReviewHQ's reporting?
The Reports dashboard shows your average rating over time, review volume by month, response rate, and request-to-review conversion — the share of review requests that led to a positive review redirect. You can filter by date range, view the underlying data as a table, export everything to CSV, and each business automatically receives an emailed summary report once a month.
Can I turn a review into a social media post?
Yes. Pick any 4 or 5 star written review and ReviewHQ generates a branded, shareable quote-card image with the review text, star rating, reviewer name, and your business name. You can download it as a PNG or SVG, copy it directly to your clipboard, or share it straight to your phone's share sheet on mobile.
Category 03

Pricing

Agency Plan
Custom
For agencies reselling ReviewHQ to clients
  • Everything in the ReviewHQ Plan
  • Agency dashboard for all clients
  • Custom logo, brand color, domain
  • Bill clients directly or to the agency
  • Manage any client's dashboard directly
What does ReviewHQ cost?
ReviewHQ is $39 per month per business, with a 14-day free trial that starts immediately — no credit card required to start. There's also an Agency Plan for marketing agencies that want to resell ReviewHQ under their own brand to multiple client businesses; agency pricing covers the agency's own dashboard plus any clients billed directly to the agency.
Do I need a credit card to start the free trial?
No. Sign in with just your email — ReviewHQ uses passwordless magic-link sign-in — and your 14-day trial starts immediately with full access to every feature. You're only asked for payment details when you choose to subscribe.
Category 04

Agency & White-Label

What is ReviewHQ's agency white-label plan?
Agencies can create an agency account that manages a roster of client businesses from one dashboard, complete with each client's review stats at a glance. Agencies can white-label ReviewHQ with their own logo, brand color, and a mapped custom domain or subdomain so clients see the agency's brand, never ReviewHQ's. Each client can be billed directly (their own $39/mo trial and subscription) or billed to the agency as part of the agency's own plan — the agency can switch either way per client at any time.
How does an agency manage a client's account without the client's password?
ReviewHQ is entirely passwordless, so there's no password to share. From the agency dashboard, clicking Manage on any client opens that client's full dashboard directly — the agency can monitor reviews, send requests, draft replies, and configure the widget exactly as the client would themselves. A banner at the top makes it clear you're managing a client, with a one-click way back to the agency dashboard.
Category 05

Privacy

Is my review and customer data private?
Yes. Each business's reviews, customer contact lists, and request history are stored separately and are only ever visible to that business's own account (or, for agency-managed clients, the managing agency). Private feedback submitted by unhappy customers through the routing gate is never made public — it's emailed directly to the business and stored only for that business to see.
Category 06

Comparisons

How does ReviewHQ compare to Podium or Birdeye?
Podium and Birdeye are broader customer-engagement platforms that bundle review management with live chat widgets, text-based payments, and multi-location enterprise reporting — priced accordingly, often with annual contracts and setup fees. ReviewHQ focuses specifically on the review lifecycle for single-location businesses: monitoring, smart request routing, AI-drafted replies, a review widget, and reporting, at a flat $39/mo with no contract and a true no-card trial. For a single location that wants the core review workflow without paying for enterprise features it won't use, ReviewHQ is the more focused, lower-cost option; multi-location brands with broader customer-engagement needs may be better served by a larger platform.
How does ReviewHQ compare to NiceJob or Grade.us?
NiceJob and Grade.us are also review-request-focused tools aimed at small businesses, similar in spirit to ReviewHQ. The main differentiators are ReviewHQ's built-in AI reply drafting (matched to each review's tone, editable before sending), its native Facebook reply-posting, and its agency white-label mode for reselling under an agency's own brand and domain — features that are add-ons, limited, or unavailable on some competing plans. As with any comparison, check each platform's current feature list and pricing tier before deciding, since these details change over time.

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